Recalls: Kia XM Sorento
Overview
Manufacturers, or importers, issue recalls for defects or faults which have the potential to cause injury. Generally, manufacturers will inform the original buyers if their vehicle is subject to a recall and of the steps required to remedy the defect or fault. Please note that the recalls below (if any) are for Australian-delivered vehicles only. Furthermore, the number of recalls should not be taken as an indication of a model’s reliability or its safety more generally.
Recalls: Kia XM Sorento
2013 Kia XM Sorento: connecting rod bearing wear
In June 2017, a recall was issued for 2013 Kia XM Sorento vehicles that had 2.4-litre petrol engines. Due to machining errors during the engine manufacturing process, the connecting rod bearings may experience premature wear. A worn connecting rod bearing would produce a cyclic knocking noise from the engine, cause the engine warning lamp to illuminate and/or cause the oil pressure warning lamp to illuminate. If these warnings were ignored and the vehicle continued to be driven, the bearing could fail and the vehicle could stall while in motion – this would pose an accident hazard to vehicle occupants and other road users. For the VINs of the recalled Kia XM Sorento vehicles, please see PRA 2017/16128.
2012-14 Kia XM Sorento: HECU could remain live and short circuit
In October 2024, recall campaign 241143 was issued for 2012-14 Kia XM Sorento vehicles. In these vehicles, the Hydraulic Electronic Control Unit (HECU) – which was responsible for the Anti-lock Braking System (ABS), Electronic Stability Control (ESC) system and Traction Control (TC) system – could remain live even when the vehicle was switched off. If moisture entered the HECU, an electrical short circuit could occur. This, in turn, could result in an engine compartment fire, posing a risk of injury to vehicle occupants or bystanders, and a risk of property damage. Kia recommended that until the vehicle was repaired, it should not be parked near flammable structures or in enclosed areas such as garages. For the VINs of the recalled vehicles, please see REC-006104.
Problems and faults: Kia XM Sorento
Overview
This section identifies potential problems, causes and fixes based on the experiences of owners and repairers, online sources and technical service bulletins. This information is provided solely for reference purposes and AustralianCar.Reviews recommends that only properly qualified persons carry out repairs or modifications. Furthermore, the number of items below should not be taken as an indicator of a model’s reliability or the frequency with which they may occur.
To report a problem or fault to the AustralianCar.Reviews team, please use the Contact Us form. Note that AustralianCar.Reviews does not offer advice on automotive problems or disputes; such enquiries will not receive a reply. For vehicles purchased from dealers after 1 January 2011, please see our Australian Consumer Law fact sheet.
2013 model year Kia XM Sorento: delays in showing information in instrument cluster
In January 2014, Kia issued Technical Service Bulletin KCE12-92-E050-XM for 2013 model year Kia XM Sorento vehicles. This bulletin was issued for some vehicles where the instrument cluster may experience delays in showing the welcome symbol, key out or lamp indicator lights. For affected vehicles, the software for the Instrument Panel Module (IPM) was to be upgraded.
2013-14 model year Kia Sorento Diesel: variable idle after cold start
In January 2014, Kia Motors issued Technical Service Bulletin KCE13-14-E400-XM for 2013-14 model year Kia XM Sorento vehicles that had 2.2-litre ‘R’ diesel engines. According to the service bulletin, these Kia Sorento vehicles may have a variable idle after cold starts below 20 degrees Celsius. To fix, a software upgrade was to be applied.
