Recalls: Mercedes-Benz X243 EQB
Overview
OverviewRecalls are issued for defects or faults which have the potential to cause injury. Manufacturers or importers seek to inform the original buyer if their vehicle is subject to a recall and of the steps required to remedy the defect or fault. However, manufacturers or importers may not have the contact details of subsequent owners. Please note that the recalls below are for Australian-delivered vehicles only. Furthermore, the number of recalls should not be taken as an indication of a model’s reliability or its safety more generally.
Recalls: Mercedes-Benz X243 EQB
2021-24 Mercedes-Benz X243 EQB: potential loss of power steering
In April 2024, recall campaign RC5008 was issued for 2021-24 Mercedes-Benz X243 EQB vehicles. In these vehicles, the back-up software for the electrical power steering control unit may not operate as intended. In the event of a failure of the power steering control unit, this condition could result in a loss of power steering control, thereby increasing the risk of a collision and injury to vehicle occupants and other road users. For the VINs of the recalled vehicles, please see REC-005949.
2023-24 Mercedes-Benz X243 EQB: high voltage battery could short circuit and cause fire
In November 2025, recall campaign RC5181 was issued for 2023-24 Mercedes-Benz X243 EQB vehicles. Due to a software issue, the high voltage battery may short circuit if charged over 80 per cent capacity. If this occurred, the battery could overheat and cause a vehicle fire. As such, this condition could cause injury to vehicle occupants, other road users and bystanders, and/or damage to property. To fix, the vehicle’s software was to be updated. Until the software update was performed, owners were advised not to charge their vehicle’s high voltage battery beyond 80 per cent – this could be set in the vehicle’s MBUX system or in the Mercedes-Benz app that was linked to the vehicle. For the VINs of the recalled vehicles, please see REC-006475.
Problems and faults: Mercedes-Benz X243 EQB
Overview
OverviewThis section identifies potential problems, causes and fixes based on the experiences of owners and repairers, online sources and technical service bulletins. This information is provided solely for reference purposes and AustralianCar.Reviews recommends that only properly qualified persons carry out repairs or modifications. Furthermore, the number of items below should not be taken as an indicator of a model’s reliability or the frequency with which they may occur.
To report a problem or fault to the AustralianCar.Reviews team, please use the Contact Us form. Note that AustralianCar.Reviews does not offer advice on automotive problems or disputes; such enquiries will not receive a reply. For vehicles purchased from dealers after 1 January 2011, please see our Australian Consumer Law fact sheet.
Problems and faults: Mercedes-Benz X243 EQB
No troubleshooting information is currently available for the Mercedes-Benz X243 EQB.
