Recalls: Hyundai LX2 Palisade
Overview
OverviewRecalls are issued for defects or faults which have the potential to cause injury. Manufacturers or importers seek to inform the original buyer if their vehicle is subject to a recall and of the steps required to remedy the defect or fault. However, manufacturers or importers may not have the contact details of subsequent owners. Please note that the recalls below are for Australian-delivered vehicles only. Furthermore, the number of recalls should not be taken as an indication of a model’s reliability or its safety more generally.
Recalls: Hyundai LX2 Palisade
2021 Hyundai LX2 Palisade: contaminated brake fluid
In December 2021, recall campaign 11D189 was issued for 2021 Hyundai LX2 Palisade vehicles. Due to a manufacturing issue, the brake fluid may be contaminated – this could cause the master cylinder inner cup seal to expand, resulting in reduced braking performance. This condition increased the risk of a collision and injury to both vehicle occupants and other road users. To fix, a Hyundai dealer was to replace the master brake cylinder and brake fluid. Until the repair was carried out, drivers were advised to pay attention to any abnormality in brake pedal feel and be conscious of the vehicle’s stopping distance. For the VINs of the recalled vehicles, please see REC-005017.
2023 Hyundai LX2 Palisade 3.8 GDi: engine valve springs may crack
In July 2024, recall campaign 41D024 was issued for 2023 Hyundai Palisade 3.8 GDi vehicles. Due to a manufacturing defect, the engine valve springs may crack under certain conditions. If this occurred, the engine could stall and there would be a loss of motive power. This condition increased the risk of injury to vehicle occupants and/or other road users. To fix, the Hyundai dealer was to replace the sub-engine assembly. For the VINs of the recalled vehicles, please see REC-006019.
Problems and faults: Hyundai LX2 Palisade
Overview
OverviewThis section identifies potential problems, causes and fixes based on the experiences of owners and repairers, online sources and technical service bulletins. This information is provided solely for reference purposes and AustralianCar.Reviews recommends that only properly qualified persons carry out repairs or modifications. Furthermore, the number of items below should not be taken as an indicator of a model’s reliability or the frequency with which they may occur.
To report a problem or fault to the AustralianCar.Reviews team, please use the Contact Us form. Note that AustralianCar.Reviews does not offer advice on automotive problems or disputes; such enquiries will not receive a reply. For vehicles purchased from dealers after 1 January 2011, please see our Australian Consumer Law fact sheet.
2020-22 Hyundai Palisade excessive wind noise at highway speeds
For Hyundai LX2 Palisade vehicles, owners may experience a whistling, rushing, or “buffeting” air noise from the front A-pillars or the top corner of the front doors when travelling at speeds above 80 km/h. Owners describe the noise as being as though a window is slightly open.
This problem is most prevalent in pre-facelift Hyundai LX2 Palisade vehicles produced between 2020 and mid-2022, though there have been some reports of problems on newer models.
The noise is typically caused by manufacturing tolerances that leave small gaps in the side mirror mounting seals or the weatherstripping behind the A-pillar plastic trim. This enables air to enter these gaps, creating turbulence or a reed-like whistling effect.
Hyundai issued a Technical Service Bulletin (TSB) for this issue, described as “wind/whistling noise from door glass area“. The fix involves applying specific foam tape to the interior of the mirror housing and replacing the door seals with a revised part that provides a tighter fit against the glass.
2020-21 Hyundai LX2 Palisade Elite and Highlander: “stinky” interior odour
For 2020-21 Hyundai LX2 Palisade vehicles equipped with Light Beige or Light Grey Nappa leather (i.e. the Elite and Highlander variants), owners have reported a pungent, chemical-like odour inside the cabin that many described as smelling like “rotten onions,” “garlic,” or “dirty socks.” The smell is often more intense after the vehicle has been parked in the sun.
The odour was traced to an improper chemical treatment used during the manufacturing process of the foam inside the Nappa leather-wrapped headrests. As the foam “off-gasses,” the smell escapes through the stitching.
The initial fix was a deodorising spray applied to the headrest mounting holes, but for most owners, the only permanent solution is the full replacement of all seven or eight headrests with units manufactured using the revised process.
2020-25 Hyundai LX2 Palisade: automatic transmission shudder
For 2020-25 Hyundai LX2 Palisade vehicles with eight-speed automatic transmissions (and 3.8-litre V6 petrol or 2.2-litre diesel engines), owners have reported:
- a vibration or “shuddering” sensation, particularly when the transmission is shifting between 2nd and 3rd gears at low speeds; and/or
- a “jerk” when coming to a stop.
In some cases, this triggers a “Check Engine” light with fault code P0741 (Torque Converter Clutch circuit performance). This problem is often caused by a faulty Torque Converter Clutch (TCC) solenoid or a defect in the transmission’s internal wiring harness (valve body harness). These electrical faults prevent the torque converter from locking or unlocking smoothly. To fix this, Hyundai dealers typically replaced the internal transmission wiring harness and the TCC solenoid. If the issue persisted for a long time, a full torque converter or transmission replacement may be required to resolve the mechanical wear caused by the shuddering.
Hyundai LX2 Palisade: fragile “acoustic” windshield glass
Hyundai LX2 Palisade owners have reported that the windscreen is prone to cracking. Small pebbles that would normally cause a minor “chip” on other vehicles often result in large cracks that spread across the entire glass overnight. Some owners report spontaneous cracking without any visible impact.
This occurs because the Hyundai LX2 Palisade has an “Acoustic Laminated Glass” windscreen to reduce cabin noise. This glass is reportedly more brittle or under higher internal tension than standard automotive glass, making it less resilient to temperature changes and physical impacts.
The only fix for this problem is to replace the windscreen. Unfortunately, while early replacements used the same fragile part, later revised OEM glass is said to be more durable. Many owners opt for high-quality aftermarket glass where permitted, as it is often perceived to be less prone to the same “spider-web” cracking.
2020-25 Hyundai LX2 Palisade: 3.8L V6 excessive oil consumption
For 2020-25 Hyundai LX2 Palisade vehicles with the 3.8-litre “Lambda II” GDI V6 petrol engine, owners have reported significant oil consumption between the scheduled 15,000 kilometre service intervals. In some instances, the oil level drops below the “Low” mark on the dipstick in as little as 2,000 km, leading to engine noise or hesitation. For some owners, the excessive oil consumption may start occurring around 80,000 kilometres.
The oil consumption is understood to be caused by the “low-tension” piston rings which were used to improve fuel efficiency. These rings could become clogged with carbon deposits, allowing oil to bypass the rings and burn off in the combustion chamber.
Hyundai dealers seek to measure oil consumption through an oil consumption test. If the consumption exceeds 1 litre per 1,500 km, the fix may involve a professional top-end engine clean to remove carbon or, in more advanced cases, a replacement of the engine block. Owners are strongly advised to check their oil levels manually every 1,000 km.
